Terms & Conditions.

Horizon Consulting and Marketing Ltd ("the Consultancy") agrees to provide services as detailed in an agreed Statement of Work (SOW) or written project specification. The scope of services may only be amended by written agreement between both parties. The Consultancy reserves the right to employ sub-contractors for specialised tasks, ensuring all delegated work adheres to our institutional quality standards.

Standard payment is due strictly upon completion of agreed project milestones or final delivery, and only following formal written sign-off by an authorised client representative. Full payment is due within 30 days of invoice date unless otherwise specified in the SOW. We do not require deposits or upfront payments for standard engagements. Written sign-off by an authorised client representative is required before any invoice is raised. Once sign-off is provided, the deliverables are considered accepted and complete.

Both parties agree to hold all confidential information — whether business, technical or financial — in strict confidence and not disclose it to any third party without explicit prior written consent. This obligation survives the termination of any agreement and remains in effect indefinitely for trade secrets, and for five years post-engagement for all other confidential materials.

To the maximum extent permitted by applicable law, Horizon Consulting and Marketing Ltd shall not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly. The total cumulative liability of the Consultancy for any claims arising out of or relating to the services provided shall not exceed the total amount paid by the client in the 12 months preceding the claim.